Checked my account this morning, and have now been credited for a full refund, not only for the most recent quarter, but dating back to September 2009, corresponding with the beginning of cyclocross season (which was geo-restricted and not available to US subscribers).

Thanks to Harold Dalton at Cycling.TV for his follow-through in making the situation right.

Now, if they’ll just make it easier for people to unsubscribe via the web page itself AND get the geo-restrictions for cyclocross lifted so that it can be viewed in the US (I can’t find any other legitimate source for CX coverage in the US, so I’m not sure why these particular races are being blocked), I might eventually reconsider becoming a subscriber again down the road.